Shipping Policy

SHIPPING POLICY

Payment options: We offer various payment methods for your convenience:

  • International Credit Card
  • Indian Credit Cards
  • Debit Card
  • Net Banking
  • Bank Transfer
  • Paytm/Gpay

Shipping Charges: We ship worldwide!

Domestic:

  • Enjoy free shipping on domestic orders over Rs. 5,000.
  • For orders below Rs. 5,000, shipping fees will be calculated based on your delivery location.

International:

  • Shipping charges vary by destination.
  • All international orders require prepayment as COD is not available.
  • Use code "TSVINTERNATIONAL" for free shipping on orders above Rs. 15,500. 

Estimated Delivery Time for Online Orders:

  • Domestic: Expect delivery within 7 working days within India, subject to COVID-related regulations.
  • International: Delivery outside India typically takes 14 working days, subject to COVID-related regulations.

Delivery Delay: If your item exceeds the estimated delivery time, please contact us at tasuvure.customercare@gmail.com.

How to Track Your Shipment: You'll receive a shipment confirmation email within 24 hours of dispatch, containing the courier's tracking number and link.

Delivery Issues:

  • We'll notify you of any delivery delays due to production issues.
  • Please note that delays due to customs, unavailability, address changes, or factors beyond our control are not our liability.

TSV CONTACT DETAILS: Office Hours: Monday to Friday, 10:30 am - 7:00 pm (IST)

Contact Us:

  • Phone: +918178903176
  • Email: tasuvure.customercare@gmail.com